Frequently Asked Questions
Everything you need to know about your Hard Candy beauty favorites.
Are Hard Candy products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping options to beauty lovers worldwide in the near future.
Are your products vegan?
Many of our products are vegan. You can find a full list of ingredients on each product page to verify specific formulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a fast and secure checkout experience.