Returns & Exchanges

At Hard Candy, we want you to love your look, but if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure that all products remain in their original packaging and meet our hygiene standards for a successful refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all seals are intact, and include your printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return for quality assurance, we will process your refund to your original payment method within 5-7 business days.